Shipping policy
Shipping Policy
Welcome to HennaByNiha. Our shipping policy ensures a smooth, reliable, and timely delivery experience for all your henna essentials. Please review the details below:
Standard Shipping (Kerala Only)
Delivery Timeframe:
● Standard DTDC deliveries typically arrive within 2–3 business days after the order is placed.
● Delivery times may vary based on your location within Kerala and external factors such as weather or courier delays.
Location Variance:
● Some areas within Kerala that are remote or less accessible may experience slightly longer delivery times.
Order Processing:
● Orders are processed during standard business hours (Monday–Saturday).
● Orders placed on Sundays or public holidays will be processed on the next business day.
Express Shipping (Prepaid Orders Only)
Availability:
● Express shipping is available for all prepaid orders within Kerala.
● Cash on Delivery (COD) is not available for any orders.
Same Day Delivery Timeframe:
● Express orders are delivered within 24 hours after the order is placed.
Additional Cost:
● Express shipping may incur an extra charge, which will be clearly displayed at checkout.
Shipping Charges
● All shipping charges are calculated and shown at checkout.
● Standard and Express rates vary based on your delivery location within Kerala and the weight/size of your order.
● Any additional express charges will be specified before placing your order.
Tracking Your Order
● Once your order has been shipped, you will receive a confirmation email with a tracking number.
● You can use this number to track your order in real-time until it reaches you.
Important Information
● Please ensure your shipping address is accurate and complete to avoid delays or failed deliveries.
● Since we ship only within Kerala, orders outside our service area will not be accepted.
● If you have any questions or concerns about your order’s shipping status, contact us at:
📧 hennabyniha.connect@gmail.com
Thank you for choosing HennaByNiha. We are committed to delivering high-quality henna products quickly and safely to your doorstep.